Graduate Trainee Program

Developing energy talents for the global market starting from Africa. We source, recruit, and train outstanding individuals to meet the increasing demands of talent in the energy industry. We employ the use of modern-day, up-to-date learning methodologies to train the candidates. Through a robust learning experience that involves an innovative combination of online learning, simulation and apprenticeship, we equip the candidates with an all-round training and work experience that qualify them to hit the ground running from day one. Our blended learning and apprenticeship experience ensure that talents can start work without additional field training.

The Role

You will be responsible for :

  • Ensuring strong customer service levels are met in line with Company objectives.
  • Supporting the customer service team in resolving escalated issues or complaints.
  • Collaborating effectively with supply chain, sales and other teams to ensure prompt and accurate order processing and delivery.
  • Developing plans to improve customer experience and satisfaction along with other internal stakeholders.
  • Recruiting, training, coaching and performance managing the customer service team.
  • Managing a team of 6-10 people.

Ideal Profile

  • You have at least 1 year experience within a Customer Service or Engineering role, ideally within the Environment / Renewable Energy / Sustainability industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You have working knowledge of ENEERGY and Solar system
  • You pay strong attention to detail and deliver work that is of a high standard
  • You enjoy finding creative solutions to problems
  • You are a strong team player who can manage multiple stakeholders

What’s on Offer?

  • Fantastic work culture
  • A role that offers a breadth of learning opportunities
  • Join a market leader within Environment / Renewable Energy / Sustainability

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